Company Profile

Last Updated: October 30, 2026

1. About Our Company

Welcome to trtui, an online store operated by STI Consulting ApS, a company registered in Denmark.

We offer products through our online store and provide customers with clear information about product availability, pricing, payment, shipping, delivery and after-sales support.

STI Consulting ApS is the legal business entity responsible for the commercial operation of trtui, including order processing, customer service, shipping coordination, returns and refunds.

Our goal is to provide customers with a convenient, transparent and reliable online shopping experience.

We aim to make it easy for customers to browse products, review purchasing conditions, place orders and obtain assistance when needed.

2. Company Information

Our online store is operated by:

Store Name: trtui

Company Name: STI Consulting ApS

CVR Number: 43847791

Business Form: Private Limited Company (Anpartsselskab / ApS)

Responsible Person: Stig Jørgensen

Registered Address:

Avnedevej 24
2730 Herlev
Denmark

Email: support@trtui.shop

Website: https://trtui.shop/

STI Consulting ApS is registered in Denmark through the Danish Central Business Register (CVR).

The company was established on February 10, 2023.

3. Our Commitment

We believe that online shopping should be simple, transparent and customer-focused.

We aim to provide:

  • Clear and accurate product information;

  • Transparent pricing and checkout conditions;

  • Straightforward ordering and payment procedures;

  • Free standard shipping to supported delivery destinations;

  • Clear delivery estimates and shipping information;

  • Fair return and refund procedures;

  • Accessible customer support; and

  • Responsible handling of customer information.

We continually work to improve our services and provide customers with a convenient shopping experience.

4. Shopping and Delivery

Our online store accepts orders for delivery to countries and regions supported during checkout.

Available delivery destinations are determined by the countries and regions that customers can select and successfully use as shipping destinations during checkout.

We offer free standard shipping to all supported delivery destinations, with no minimum order value.

Our normal estimated delivery schedule is:

  • Order Processing: 1–2 business days.

  • Transportation: 5–7 business days.

  • Total Estimated Delivery: 6–9 business days.

These timeframes are estimates and are not guaranteed delivery dates.

For supported delivery destinations, customers are not required to pay additional import duties, import VAT or customs clearance fees beyond the final checkout total.

Any applicable import-related charges for these orders are covered by STI Consulting ApS or handled through our fulfilment arrangements.

The payment methods available for each order are those displayed during checkout.

Payment availability may vary depending on the delivery destination, currency, order details and payment service availability.

For more information, please review our Payment Policy and Shipping and Delivery Policy.

5. Returns and Refunds

We offer a 30-day voluntary return period for eligible products.

Eligible consumers in the European Union and European Economic Area generally have a separate statutory 14-day right of withdrawal for qualifying distance purchases, subject to applicable legal exceptions.

For ordinary change-of-mind returns, customers are generally responsible for direct return shipping costs where properly disclosed and permitted by law.

Where a return results from a defective, damaged, incorrect or otherwise non-conforming product, return shipping costs will be handled in accordance with applicable consumer protection law.

For approved voluntary returns, refunds are normally processed within 10 business days after approval.

For qualifying statutory withdrawals, refunds are processed within the legally required period.

For complete conditions, please review our Return and Refund Policy.

6. Customer Service

Customer satisfaction is important to us.

We aim to provide clear information and reasonable assistance throughout the shopping process.

Customers may contact us for questions regarding:

  • Product information;

  • Product availability;

  • Orders;

  • Payments;

  • Shipping and delivery;

  • Shipment tracking;

  • Returns and exchanges;

  • Refunds;

  • Damaged or incorrect products; and

  • Other customer service matters.

Customer Support Email: support@trtui.shop

When contacting us about an existing order, please include your order number and the email address used when placing the order.

7. Return Address and Registered Address

Our registered company address is:

STI Consulting ApS
Avnedevej 24
2730 Herlev
Denmark

This address is provided for business identification and official correspondence.

The applicable product return address may vary depending on the product, order or fulfilment location and is not necessarily our registered company address.

Before returning a product, please contact our customer support team to obtain the applicable return address and instructions.

Email: support@trtui.shop

Contacting us for return instructions does not restrict any statutory withdrawal or consumer protection rights.

8. Privacy and Data Protection

We respect the importance of protecting customer information.

Personal information collected through our online store is processed in accordance with our Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.

Customer information may be processed for purposes including:

  • Order processing;

  • Payment processing;

  • Shipping and delivery;

  • Customer support;

  • Returns and refunds;

  • Fraud prevention; and

  • Compliance with legal obligations.

For more information, please review our Privacy Policy.

9. Our Online Store

trtui is operated by STI Consulting ApS.

We provide product information, pricing, payment information, shipping information and applicable store policies through our website so customers can review relevant information before making a purchase.

We aim to ensure that customers can understand the main purchasing conditions before completing an order.

Our published policies include:

  • Return and Refund Policy;

  • Privacy Policy;

  • Terms of Service;

  • Shipping and Delivery Policy;

  • Contact Information;

  • Legal Notice;

  • Payment Policy; and

  • Frequently Asked Questions.

These policies provide additional information about our online store and the services available to customers.

10. Contact Us

If you have questions about our store, products or an existing order, please contact:

Store Name: trtui

Company Name: STI Consulting ApS

CVR Number: 43847791

Business Form: Private Limited Company (Anpartsselskab / ApS)

Responsible Person: Stig Jørgensen

Registered Address:

Avnedevej 24
2730 Herlev
Denmark

Email: support@trtui.shop

Website: https://trtui.shop/

STI Consulting ApS is registered in Denmark through the Danish Central Business Register (CVR).

For questions concerning products, orders, payments, shipping, returns or refunds, please contact our customer support team using the email address above.